• Specialities from Crete - without intermediary trade directly from the island
  • CLEARING: For price reduced products due to change of product range see !!!SALE!!!
  • Specialities from Crete - without intermediary trade directly from the island
  • CLEARING: For price reduced products due to change of product range see !!!SALE!!!

Payment and Shipping

Payment

You can choose from the following payment methods:

  • Payment in advance: shipping after receipt of payment
  • PayPal: via your PayPal account, credit card etc.
  • cash when picking up your products from our warehouse
  • Important: Amazon-Pay is currently not available

Payment only in EURO!

No minimum order value!

Note - in prices included VAT: All prices in our shop include the legal German Value Added Tax rate of 7% (reduced rate) resp. 19% (full tax rate).

Shipping

Shipment costs depend on the weight of the products in the shopping basket as well as on the delivery country.

Shipping is done generally by DHL as German resp. international parcel. So it has a unique shipment number which you can see in our shipping notice (sent to you by mail) and use for shipment tracking.

The delivery period of DHL is in average 2 working days within Germany, at least 5 working days abroad.

Our shipping costs

can be learned by the following link https://kreta-agora.de/en/i/shipping-costs

or from the page 'shipping costs' in the footer!

Important note: free of shipping costs: In case the sum of the all products in the shopping basket is more than 70,00 € for shipment within Germany, we pay the shipping costs; you only pay the costs of the value of goods. Due to the cost structure for delivery to other countries as Germany we unfortunately cannot give an exemption limit for shipping in these cases.